Privacy Policy

At Get Walk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from https://getwalk.store/ (the "Site").

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

b. Payment Information

Payments are securely processed through trusted payment providers such as:

  • Credit/Debit Cards

  • Easypaisa

  • JazzCash

Get Walk does not store your payment card or account credentials.

c. Device Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Time Zone

  • Cookies

  • Website Usage Data

d. Order Information

This includes:

  • Products Ordered

  • Shoe Size

  • Order Value

  • Delivery Details

  • Returns & Exchanges

  • Purchase History

e. Marketing Preferences

If you subscribe to our updates, we may collect your communication preferences to send:

  • New Shoe Arrivals

  • Exclusive Offers

  • Discounts

  • Promotional Campaigns

2. How We Use Your Information

We use your information to:

  • Process and deliver your shoe orders

  • Verify payments and prevent fraud

  • Communicate about orders, returns, and exchanges

  • Provide customer support

  • Improve our website and shopping experience

  • Recommend products based on your preferences

  • Send promotional offers (only with your consent)

  • Comply with applicable laws and regulations

3. Sharing Your Information

We only share your information with trusted service providers when necessary.

These may include:

Shopify – Our secure eCommerce platform.

Courier Partners – For order delivery across Pakistan, including Leopard Courier, TCS, Trax, PostEx, and Pakistan Post.

Payment Providers – Easypaisa, JazzCash, and secure card payment gateways.

Service Providers – Analytics, customer support, marketing, and email service providers.

Legal Authorities – When required by applicable law.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage & Retention

Your information is securely stored using Shopify's secure infrastructure and trusted service providers.

We retain your information only as long as necessary for:

  • Order Processing

  • Customer Support

  • Returns & Warranty Services

  • Legal & Tax Compliance

  • Fraud Prevention

When no longer required, your data is securely deleted or anonymized.

5. Cookies & Tracking Technologies

Get Walk uses cookies to improve your shopping experience.

We use:

Essential Cookies – Required for website functionality, login, and checkout.

Performance Cookies – Help us understand website performance.

Marketing Cookies – Show relevant products and promotional advertisements.

You can disable cookies through your browser settings, although some website features may not function properly.

6. Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Withdraw marketing consent at any time

  • Request deletion of your personal information (where legally permitted)

To make a request, contact us at:

Email: getwalk90@gmail.com

7. Data Security

We use industry-standard security measures, including encryption, secure servers, and trusted payment gateways, to protect your information.

Although we take every reasonable precaution, no online system is completely secure. Therefore, users share information at their own discretion.

8. Children's Privacy

Get Walk does not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

The updated version will always be published on this page with the latest Effective Date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Get Walk

📧 Email: getwalk90@gmail.com

📱 Phone / WhatsApp: +92 315 7127151

🕒 Customer Support Hours:

Monday to Sunday: 09:00 AM – 09:00 PM

Thank you for trusting Get Walk. Your privacy and security are important to us, and we are committed to providing a safe and reliable online shopping experience for premium footwear in Pakistan.